Why This Matters
Have you ever had a discussion with an employee who interpreted your policy in a way that you did not anticipate because of language structure? Have you ever hired a new employee and prepared their onboarding and training only to discover that the procedures you expected them to follow have not been updated or, worse, do not exist? This is exactly why having current, legal, thoughtful policies and procedures that outline your company's expectations across the organization are so important. Developing policy and procedure is critical, as is teaching your management members how to do this work.